phsabong Privacy Policy

1Introduction

phsabong ("we," "us," or "our") operates the online gaming platform accessible at phsabong.vip. We are committed to protecting the privacy and personal data of all users ("you" or "your") who access or use the phsabong platform in the Philippines.

This Privacy Policy describes how phsabong collects, uses, stores, shares, and protects your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).

By registering an account or using any phsabong Service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the phsabong platform.

2Personal Data We Collect

phsabong collects the following categories of personal data:

Identity Data:

• Full legal name, date of birth, gender
• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS/GSIS ID, PhilSys ID) for age and identity verification
• Selfie or photograph for identity verification purposes

Contact Data:

• Email address, mobile number
• Residential address (city, province, postal code)

Account Data:

• Username, encrypted password, account preferences
• Account activity history, login timestamps, session data

Financial Data:

• GCash or PayMaya account reference (not full credentials)
• Bank account details for withdrawal processing (account name and number only)
• Transaction history, deposit and withdrawal records

Technical Data:

• IP address, device type, browser type and version, operating system
• Geolocation data (city/region level, for regulatory compliance)
• Cookie identifiers and session tokens

Usage Data:

• Games played, bets placed, wagering patterns
• Pages visited, features used, time spent on platform
• Customer support interactions and communications

3How We Collect Your Data

phsabong collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the phsabong platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from accredited verification service providers; fraud prevention data from anti-money laundering (AML) screening services; payment confirmation data from GCash, PayMaya, and partner banks.
• Regulatory sources: Data received from PAGCOR or other Philippine government agencies in connection with our regulatory compliance obligations.

4How We Use Your Personal Data

phsabong uses your personal data for the following purposes:

• To create, manage, and maintain your phsabong account.
• To verify your identity and confirm that you meet the 21+ age requirement under Philippine gaming regulations.
• To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers.
• To provide, operate, and improve phsabong's gaming services, including live casino, sports betting, slots, bingo, and sabong.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct.
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR reporting requirements and the Anti-Money Laundering Act (AMLA).
• To send you transactional communications (account confirmations, withdrawal notifications, security alerts).
• To send you promotional communications about phsabong offers and bonuses, where you have consented to receive such communications.
• To provide responsible gaming tools and interventions, including deposit limit reminders and self-exclusion enforcement.
• To analyse platform usage and improve the phsabong user experience.

5Legal Basis for Processing

phsabong processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations under the phsabong Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for promotional communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6Data Sharing & Disclosure

phsabong does not sell your personal data. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment processors: GCash, PayMaya, and partner Philippine banks, solely to process your deposits and withdrawals.
• Identity verification providers: Accredited KYC (Know Your Customer) service providers engaged to verify your identity and age.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law.
• Technology service providers: Cloud hosting, cybersecurity, and platform infrastructure providers operating under strict data processing agreements and bound by confidentiality obligations.
• Law enforcement: Philippine law enforcement agencies, where phsabong is legally compelled to disclose data or where disclosure is necessary to prevent serious harm.

All third parties with whom phsabong shares personal data are required to handle such data in accordance with the Philippine Data Privacy Act and phsabong's data protection standards.

7Cookies & Tracking Technologies

phsabong uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, display settings) to personalise your phsabong experience.
• Analytics cookies: Collect anonymised data about how users interact with the phsabong platform to help us improve performance and usability.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and account takeover attempts.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the phsabong platform.

8Data Retention

phsabong retains your personal data for the following periods:

• Account data: For the duration of your active account, plus a minimum of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Transaction records: A minimum of five (5) years from the date of each transaction, in compliance with Philippine AML requirements.
• Identity verification documents: For the duration of your account plus five (5) years, or longer if required by applicable law.
• Technical and usage data: Up to two (2) years from collection, unless required for longer retention for security or legal purposes.
• Marketing consent records: Until you withdraw consent, plus a reasonable period thereafter for record-keeping purposes.

Upon expiry of the applicable retention period, phsabong will securely delete or anonymize your personal data in accordance with our data disposal procedures.

9Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phsabong:

• Right to be informed: The right to know what personal data phsabong collects and how it is used — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data phsabong holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to processing based on legitimate interests, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

10Data Security

phsabong implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and phsabong servers.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for administrative access to phsabong systems.
• Continuous monitoring for suspicious activity and potential data breaches.

While phsabong takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phsabong account credentials and for notifying us immediately of any suspected unauthorised access.

11Children's Privacy

The phsabong platform is strictly intended for users who are 21 years of age or older, in compliance with Philippine gaming regulations. phsabong does not knowingly collect personal data from individuals under the age of 21.

12Changes to This Privacy Policy

phsabong reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidelines. The date of the most recent revision is displayed at the top of this page.

When material changes are made, phsabong will notify registered users via email or a prominent notice on the platform. Your continued use of phsabong following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how phsabong protects your personal data.

13Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or phsabong's data processing practices, please contact our Data Protection Officer:

• Privacy enquiries: [email protected]
• General support: [email protected]
• Live Chat: Available 24/7 via the phsabong platform
• Response time: Within 15 business days for data subject requests

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with phsabong's response to your data protection concern.